For memberships that begin with a free trial offer:
100% Money Back Guarantee
For SHSAT prep, TACHS prep, and Regents Prep, we will base your improvement on our diagnostic test and our last practice test offered in the course. For SAT prep, we will base your improvement on your most recent official SAT score before starting our SAT prep and your official SAT score after finishing our SAT prep. Members must have completed our associated prep course to be eligible for a refund.
Refunds will be paid out as follows:
- For paid in full memberships or memberships in which the member pays for access to a single course, the payment will be repaid in full.
- For monthly memberships, refunds will be given for each month that the member has completed a lesson, practice set or part of a practice test from the course associated with the specific test. This is because members with monthly memberships have access to all lessons and courses. For example, if the member paid $19.95 per month for three months and did not improve on the SHSAT, but did not do any work in the SHSAT prep course during the second month, the member would be refunded $39.90 for two months.
Note: You cannot be refunded for more than you pay. If you pay for a monthly membership and are preparing for more than one test concurrently, you will only be refunded up to your payment each month.
We will always try to be fair with refunds.