For memberships that begin with a free trial offer:
Your membership, including the free trial offer, will begin when you finish the checkout process. If you cancel during your free trial period, you will not be charged. To cancel, click on “My Account”, then “Subscriptions” and click on “Cancel” next to your subscription. If you do not cancel during your free trial period, you will be billed when the period is over. There are no refunds or credits for partial months. You may instantly watch on one device at a time. If you are enjoying, do nothing and your membership will automatically continue at the monthly or yearly subscription rate. This free trial offer is available to new and certain former members of the service and cannot be combined with any other offer. See Terms of Use for membership details.

100% Money Back Guarantee
For SHSAT prep, TACHS prep, and Regents Prep, we will base your improvement on our diagnostic test and our last practice test offered in the course. For SAT prep, we will base your improvement on your most recent official SAT score before starting our SAT prep and your official SAT score after finishing our SAT prep. Members must have completed our associated prep course to be eligible for a refund.

Refunds will be paid out as follows:

Note: You cannot be refunded for more than you pay. If you pay for a monthly membership and are preparing for more than one test concurrently, you will only be refunded up to your payment each month.

We will always try to be fair with refunds.